Privacy Policy and Cookie Policy

Thank you for using our online tour agency services offering the sale of one-day tourist activities on the island of Ibiza. Below, we present the principles regarding the protection of the privacy of our users:

1. Collection of Personal Information:

We only collect necessary personal information, such as name, surname, email address, and phone number, which is essential for the effective processing of reservations and the provision of services.

2. Purpose of Data Processing:

Personal data is processed to facilitate reservations, provide information about the booked attraction, and ensure customer support. We do not disclose this data to third parties without the user’s consent.

3. Data Security:

We employ security measures, such as data encryption, to protect personal information from unauthorized access, loss, or destruction.

4. Cookies and Tracking Technologies:

We use cookies and other tracking technologies to improve the functionality of our website, customize content to user preferences, and analyze traffic. The legal basis for using these cookies is § 15 para. 1 of the German Telemedia Act (TMG) or Article 6 para. 1 lit. b of the GDPR, to the extent they are necessary for using our website and the functions you have accessed. Otherwise, we use cookies – as described below – based on your consent.

5. Data Storage:

We store personal data only for the period necessary to fulfill services, unless legal regulations require otherwise.

6. Marketing Communication:

We do not send marketing information.

7. Privacy Policy Updates:

The privacy policy may be periodically updated to reflect changes in our practices. We recommend checking our website regularly for the latest information.

8. Reservation Confirmations:

To provide you with up-to-date information regarding reservations, we will send you reservation confirmations, as well as reminders and updates about upcoming reservations (e.g., changed meeting times or locations) to ensure you have all the necessary information for participating in the reserved services. Reservation confirmations are sent to your email address and/or the phone number provided during the booking process.

9. Payments:

You can pay for your reservation in various ways. In this context, our company will process the necessary data in each case, depending on the chosen payment method. Therefore, your personal data will be processed according to the principles specified below, in accordance with Article 6 para. 1 lit. b) of the GDPR, as a necessary condition for using the chosen payment method.

By using our services, you agree to the terms of this privacy policy. If you have any questions or concerns, please contact us at hello@ticketmarketibiza.com.